Ursh

HRT Treatment Coordinator

Ursh is our Treatment Coordinator at Arc, supporting patients throughout their treatment journey as a key point of contact between patients and clinicians. She is the person you will speak to about booking your consultation, arranging a blood test, chasing a prescription, or anything that needs sorting between appointments.

She has several years of experience in patient support for hormone treatment, alongside a background in digital health, hospital care, and the medical cannabis sector. Ursula focuses on clear communication, organisation, and delivering a positive patient experience, helping patients feel comfortable and informed throughout their care. She holds a BSc (Hons) in Health Sciences.

Most questions do not need a doctor’s appointment to answer, and the ones that do get passed straight to your doctor rather than sitting in a queue.

Outside of work, Ursula enjoys travelling, cooking, and technology-driven problem solving. She is also an avid true-crime documentary fan, a dedicated dog Mum to her Cocker Spaniel Gus, and a long-suffering supporter of Arsenal Football Club.